QC/TQM
At PHILODEN, we define QC as a process which accompanies the whole life cycle of a product.
It starts with a comprehensive quality check on incoming raw material and all intermediates used for our manufacturing process.
All the components used are extensively checked by our experienced chemists and technicians in our well equipped labs.
As an ISO-certified company it goes without saying, that all the results found on materials used are reported and filed in order to make the entire production cycle of a specific lot transparent and retraceable.
At PHILODEN, we established TQM (Total Quality Management) which includes company-wide efforts to create an environment which enables us to deliver high quality products and services to our customers.
We understand TQM as a philosophy with following key elements:
- Not PHILODEN; but our customers define the quality.
- Direct responsibility for quality and quality-improvements is with the management.
- Just systematic quality analysis and process improvements lead to better products.